Privacy Policy

Privacy Policy

Privacy Policy

This privacy policy applies to Playconnect Inc.’s ZEAT Service hereinafter referred to as the "Company" complies with the Personal Information Protection Act and does its best to ensure that your personal information is protected. It provides the policies and procedures for collecting, using, and disclosing the information of each visitor or the user of the Service (“you”, your” or the “user”). Through the disclosure of the personal information processing policy, the company will inform you of the purpose and method of using your personal information and what measures are being taken to protect your personal information.


This personal information processing policy may be changed by the amendment of the relevant laws or the internal policy of the company, and if so, the company will post the changes on the service screen. Users can check frequently when visiting the service.

Personal Data Collected

The company collects information on player name (nickname), e-mail, date of birth, gender, region, service usage history, and game information. In the process of using the service, visit date and time, usage history, device information and access logs can be automatically generated and collected.

The company collects personal information with the consent of the user to the minimum extent of providing the service when registering as a member and using the service, and all collected personal information is used only within the scope of the notified purpose.

1. At the time of membership registration

• Google, X(Twitter), Discord Login: Login information identification value, E-mail address, Player name (Nickname), Region

• MetaMask, Wallet Connect Login: Login information identification value, Wallet information, Player name (Nickname), Region

2. Others

• Automatic collection information during service use process: User identification value, Date and time of visit, Service usage record, Defective usage record, Device information, Access browser information, User in-game information

• Information collected when provided by members during the service use process: Date of birth, Gender, Member game information, X (Twitter) address

• When handling customer disputes and conducting consultations: Email address, Consultation details, Chat (chat) details, Service usage records

Purpose of Collecting and Using Personal Data

1. It is used for member management, service provision and improvement, and new service development. We collect the minimum personal information necessary to provide the service through applications or programs when registering as a member or in the process of using the service.

• Identification and verification of members, confirmation of intention to join membership, and confirmation of duplicate membership

• Confirmation of under the age of 13, confirmation of the consent of the legal representative, and identification when exercising the rights of the legal representative

• Provide and recommend customized content by collecting and utilizing in-game information

• Statistical analysis, service usage history

• Service improvement, handling complaints and other inquiries, investigating and responding to fraudulent use

• Delivery of notices, fulfillment of statutory obligations

• Provide optimized services to users and recommend customized content based on user interest and propensity estimation

• Marketing and promotion such as developing new services and products, providing event information and advertising information

• Purpose of guiding and soliciting the company and its affiliates' products/services

2. There are exceptions that provide additional use and provision of personal information. To the extent reasonably related to the purpose of collection, personal information can be used or provided to third parties without the user's consent, and it comprehensively considers whether it is related to the purpose of collection, whether there is a predictability of additional use or provision of personal information in light of the circumstances or processing practices collected, whether it unfairly violates the interests of users, or whether measures necessary to secure stability such as pseudonymization or encryption have been taken.

Retention and Use of Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Processing Personal Data

The company handles the user's personal information only for the following purposes.

1. Member Management

• Identification of users, confirmation of intention to join, identification of identity, confirmation of intention to withdraw from membership, prevention of illegal use of defective members, etc

• Restrictions on the use of members who violate laws and regulations, prevention and sanctions against acts that hinder the smooth operation of services, including fraudulent use, prevention of account theft and fraudulent transactions, revision of terms and conditions, preservation of records for dispute mediation, handling civil complaints, etc.

2. Develop, deliver and enhance services

• Provision of services such as contents (including advertisements), notifications and guidance related to services, demographic analysis, analysis of service visits and usage records, formation of relationships between users based on personal information and games, customized services based on acquaintances and games, etcDiscover new service elements such as providing services and improve existing services

• Provide event information and participation opportunities, and provide advertising information

• Analysis of service use records and frequency of access, statistics on service use, service analysis, provision of customized services based on statistics, advertising, etc.

3. Establish a safe environment for use

• In terms of security, privacy, and safety, the company processes and retains personal information until the user's agreed processing purpose is achieved or the retention period is achieved according to the law.

Procedures and Methods for Destroying Personal Data

In principle, the company destroys the user's personal information without delay when withdrawing from the membership. However, if the user has obtained a separate consent for the period of personal information storage depending on the retention and use of personal information, or if the law imposes a duty to store information for a certain period of time, the personal information shall be safely stored during the period.

• The following is the case in which the user has obtained consent when registering as a member for the personal information storage period.

• Unauthorized users' subscription email address: Keep for 5 years from the date of withdrawal

Personal information for which the purpose of collecting and using personal information has been achieved, such as withdrawal of membership, termination of service, and the arrival of the period of retention of personal information agreed by the user, is destroyed in a way that cannot be reproduced. Information imposed on preservation obligations by law is also destroyed in a way that cannot be reproduced without delay after the period has elapsed. Electronic file types are safely deleted using technical methods to prevent recovery and reproduction, and outputs are destroyed by crushing or incinerating.

Provide Personal Data to a Third Party

The company provides only minimal personal information for the implementation of the contract, and if personal information is to be provided to a third party, we will inform the user in advance and ask for consent. However, exceptions are made to the following cases.

• If necessary for the settlement of charges according to the service provision

• In the case of laws and regulations

• If the investigation agency requests according to the procedures and methods prescribed by the law for investigation purposes, if applications and payments are made through the service provided by the company, related information will be provided to the transaction party to the extent necessary for smooth communication and sending between the transaction parties such as counseling.

Consignment of Processing of Personal Data

In order to improve services, the company entrusts personal information as follows, and according to the relevant laws and regulations, it stipulates necessary matters to ensure that personal information can be safely managed in the consignment contract. The details of the trustee and the duties of the trustee are as follows.

Contractor

Contractor

Consignment Work

Consignment Work

Amazon Web Services Inc.

Amazon Web Services Inc.

Information retention and system operation

Information retention and system operation

Google Analytics

Google Analytics

Service usage behavior analysis

Service usage behavior analysis

Sendbird, Inc.

Sendbird, Inc.

Chat service

Chat service

Rights of Users and Methods of Exercising

To inquire and modify personal information of users to cancel the subscription of "change personal information" (or modify member information), you can click "Leave Members" to go through the identity verification process and read, correct, or leave directly.

If you contact the person in charge of personal information management in writing or by e-mail, we will take action without delay. If you request a correction of an error in your personal information, we will not use or provide the personal information until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, the correction processing result will be notified to the third party without delay so that the correction can be made.

The company processes personal information terminated or deleted at the request of the user or legal representative in accordance with the "Retention and use of personal data" collected by the company and cannot be viewed or used for other purposes.

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Complaint Services Concerning Personal Data

In order to protect the personal information of customers and to handle complaints related to personal information, the company has designated relevant departments and personal information management officers as follows.

Name of the person in charge of personal information management: Jongyeon Cho

Email: kevin@zeat.me

You can report any complaints related to personal information protection that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will promptly and fully respond to users' reports.

Links to Other Websites

The company may provide users with links to other companies' websites or materials through the service. In this case, the company has no control over external sites and data, and the company's "personal information processing policy" does not apply to their collection of personal information. Therefore, if you click on the link that the service contains to go to the page of another site, be sure to check the privacy policy of the newly visited site.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective.

• Effective Date: This Privacy Policy will take effect on June 01, 2024.